Frequently Asked Questions (FAQ)

NikahNow is a dedicated online platform designed specifically for Muslims in the UK seeking marriage in a halal, respectful, and modern way. We facilitate connections based on shared values, preferences, and Islamic principles.

You create a detailed profile outlining your personality, preferences, religious practice, and what you're looking for in a spouse. Our platform then helps you discover compatible profiles. You can interact with potential matches through our secure messaging system, often with optional chaperone (Wali) features for added adherence to Islamic guidelines.

Yes, NikahNow is primarily focused on serving the Muslim community within the United Kingdom. Coming soon to other countries! Sign Up to be notified.

Signing up is easy! Download the NikahNow (Coming soon) app or visit our website and click 'Register'. You'll need to provide a valid email address and create a password. Then, follow the prompts to build your profile.

To enhance safety and authenticity, we may offer profile verification options. This might involve submitting a photo of piece of ID or other methods. Verified profiles often gain more trust within the community. You can only join once your profile is reviewed.

You can permanently delete your account through the 'Settings' section of the app or website. Please note that deleting your account is irreversible and will remove your profile and data, subject to our data retention policies outlined in the Privacy Policy. Deleting the account does not automatically cancel an active subscription – you must do that separately.

Understanding the importance of family involvement in Islamic marriage, NikahNow offers an optional Chaperone (Wali) feature. Users can choose to involve a trusted third party (like a parent or guardian) who can monitor conversations, providing transparency and adhering to Islamic etiquette. This feature requires consent from all parties involved.

NikahNow offers both free and premium subscription plans. Basic membership allows you to create a profile and browse matches. A premium subscription unlocks advanced features like unlimited messaging, seeing who likes you, advanced search filters, and more.

You can manage your premium subscription (including upgrading or cancelling) through your account settings within the app or website, or via the platform you used to subscribe (e.g., Apple App Store, Google Play Store). Remember that subscriptions typically auto-renew unless cancelled before the renewal date. See our Terms of Service for details.

Cancel your subscription via your account settings or the relevant app store. Refunds are generally not provided for partially used periods, except under specific circumstances like the 14-day cooling-off period for UK/EU residents, as outlined in our Terms of Service.

We take your privacy very seriously. We implement security measures to protect your data and comply with UK GDPR. We do not sell your personal information. Please read our full Privacy Policy for detailed information on how we collect, use, and safeguard your data.

We expect all users to interact respectfully and honestly, adhering to both Islamic principles and our platform rules. This includes no harassment, fake profiles, spam, or inappropriate content. Please review our Community Guidelines (if you have one) and Terms of Service.

If you encounter a profile or behaviour that violates our rules or makes you feel unsafe, please use the 'Report' feature available on user profiles or within chats. You can also contact our support team directly via our Contact page. We investigate all reports seriously. Check our Safety Tips (if you have one) for more advice.